Customer Reviews

We take customer service seriously. We pride ourselves on the advice we provide for all our clients, our creative interpretation of your artwork and our commitment to sustainable and ethical manufacturing principles to ensure that the finished product meets your expectations. We'll look after you from start to finish. 

March 2023

 Great product, excellent customer service

Jacqui Delbaere

Excellent and efficient service. Will definitely use again. My personalised shopper bags are selling well.

BIDBI customer

February 2023

Excellent service right from the start from quoting through to delivery of the product.

Kieran Morgan

 just brillint!

Yvonne Plum

 Fantastic service-quick delivery- great communication- bags are great quality!

Melanie Grant


Incredibly passionate about providing excellent service. Awesome colleagues and an awesome product, couldn't ask for more!

Zoe Fearnley

January 2023

 Great quality tote bags. Good customer service and fast delivery. Highly recommended.

BIDBI customer

 Great bags great service thank you

Lovely service lovely bags.
Thank you very much

BIDBI customer

Happily recommend BIDBI! great products and excellent customer care

we have been using BIDBI for many of our merchandise items and each time we have appreciate the speed and the kindness of your staff!

Chiara Beltrame

 Great quality bags and printing, great communication throughout, fast turnaround.

Rosie Thompson

Fast and Reliable

Fast and efficient service and 5 star quality

Jennifer Mason

December 2022

 Super good service, easy and fast. Good quality

BIDBI customer

 Great quality, lovely finish, and arrived quicker than expected

BIDBI customer

Great service!

Great quality and commitment to deadline.

Hellen Katherine

Would recommend

Easy company to work with and great quality items

BIDBI customer

Really lovely design company

I worked with Alex who was really efficient and helpful. The product arrived perfectly. They were also amazing at making little suggestions to my design which made it look better.

Shama Johns

November 2022

Quick, efficient and competent service. We have ordered in the past which was straight forward. Re-ordering was even easier. Highly recommend

Rachel Richards

Outstanding service and product quality

Everyone at BIDBI has been absolutely fantastic, they assisted me patiently throughout the ordering process and beyond. Their products are also the best quality you could ask for. Thank you from a very happy customer! I cannot wait to work on new projects with BIDBI.

Annamaria Diana

 Awesome service throughout, great communication.

Aaron McMillan

 Absolutely brilliant customer service and speed, very happy with the bags. Thank you.

BIDBI customer

 Fast service and good quality fabric - worth paying extra for a heavier weight

BIDBI customer

Perfect service

Really good, fast service. Overall a perfect experience and we have ordered from them again straight away.

BIDBI customer

Happy Repeat customer

Great communication and feedback about my colour
choices. Quick delivery and very happy with the product.

Esther Firth

Top Sheffield company

Good service, good communication, good products


Bidbi are really great! Alex Maybury, our account manager, is always super helpful with any questions. We always receive our order on time and the whole team is a pleasure to deal with.

Gillian Duckworth

Efficient, reliable and always a pleasure to work with to bring ideas to life

Monqiue Clarke

 Great service and customer support

Christina Birkby

October 2022

Absolutely AMAZING customer service! This company has got it spot on! I felt valued and my needs were understood.

Marta Mitchell

Highly efficient level of service and communication and we are very pleased with the final product.

Joanne Harper

 Great service, great products!

BIDBI customer


Love love love! They were absolutely awesome. The bags are amazing. Totally recommend.

Ana Estrougo

5 Stars!

Great quality and delivered earlier than requested too. Highly recommended!

BIDBI customer

Imogen was fantastic and took me through each stage. I couldn’t imagine such striking artwork without the help. The finished product is of very high quality. Will definitely be using the services again

Deborah Rutson

Fast, efficient service and delivered what was asked for. Fine quality product. Thank you.

Dick Jude

Fabulous service as always


Super helpful and really strong communication via email

Would definitely order from BIDBI again. Strong communication and very helpful. I needed 50 cotton tote bags to be printed quickly and Imogen from Accounts dealt with my request to make sure that my bags were with me within enough time - earlier than expected! Really good quality and I'm super happy with my printed bags.

Emma Stewart

 All good easy to deal with Ben was really helpful. Top company

Robert Straw

Very good service, effective and with courtesy. Strongly recommended

In very happy with the service I had and strongly recommended BIDBI. Bags are great quality, and the staff was knowledgeable and always available and kind. Thanks


September 2022

Great service and product

great service, response, did price match and final product was very nice.

Kate Strivens

Great service and product

great service, response, did price match and final product was very nice.

Kate Strivens

 Great services. Friendly and helpful team :)

Suzanne Samaddar

Loved the fact the bag made from plastic bottles, but felt like pure cotton.
Everything produced on time and quick delivery.
Would order again.

BIDBI customer

 Good communication and product - the print came out very nicely.

BIDBI customer

August 2022

Excellent service and really super quality product

Great, the team were always there when I had a question and the process of creating the bags from design to print went smoothly.

Rebecca Baillie

Good experience

Found these guys online, wanted some promotional bags for a very small social enterprise project. Alex was really responsive and helpful at all times. The bags arrived on time and look great. Now I wish I had ordered a few more.

Jane Bryan Brown

Easy transaction.

Inquired, quoted, ordered, shipped.

Joe Pires

Thank you so much for your review. We will transfer this to our Sales team. Thank you for your order. We look forward to working with you again soon.

Katharina Koenig

 nice qulity we are very happy


July 2022

 great quality bags, delivery on time

BIDBI customer

 Thanks for a great high quality service and product.

BIDBI customer

Great buying experience

Really helpful with the whole process and excellent end product

BIDBI customer

Great Service. Helpful staff who assisted a first timer on this sort of order . High quality finished product which was much admired by delegates

Reverend Canon Sarah Lunn

 Great service, great products and great price. Always an impressive turn around time.

Becky Barratt

Good service and product

I can speak to someone on the phone and get real information.

BIDBI customer

Great Quality Products

Excellent product, communication is a bit slow at times but we are pleased with the final outcome.

BIDBI customer

Very helpful.

Great! Very efficient and helpful.

Holly Burrows

June 2022

Great communication from start to end. Final product was exactly what I wanted.

Linda Shardlow

Great company

Not having designed a bag before i wasn't sure what to do or what was needed but the support and advice i got from these guys was amazing. The bags we had made up are amazing and i would definitely recommend.

Katie Marshall

 Super helpful team got everything sorted in a tight deadline.

BIDBI customer

Really pleased with the service and quality of the bags.

Would definitely recommend the service received. We had hessian bags before which are still going strong so decided to go for heavy cotton this time. These are proving excellent quality.

BIDBI customer

We always use BIDBI and they are always great

Great service, great product delivered on time. Excellent communication and follow up throughout.

BIDBI customer
Very kind and helpful team. Thank you all!

Excellent work!

Myrto Dagdileli

May 2022

Overall great high-end product and customer service to match.

Thank you

BIDBI Customer

Friendly team, speedy service

Speedy initial communication and turnaround. Friendly team.

BIDBI Customer

Great bags. Fast turnaround

BIDBI Customer

Excellent Service

Excellent Service. Friendly and helpful


Highly recommend

We've been using BIDBI for several years and their bags have travelled to That Reading Thing customers all over the world. They are great to work with even if you don't know a lot about design, very patient with questions and perfectly priced for a small business.

That Reading Thing

 I'll order again!

Love the bags! And the service was super helpful too, for a non-graphic designer like me :)

The Future Factory

Great service, always quick to response to give a quote. The products are high quality. We use them time and time again

University of Bristol

April 2022

 Super fast, clear and efficient. Competitive pricing, good choice and great customer service.

BIDBI customer

Great service, great products

Dealing with BIDBI was straight-forward, easy and friendly. We love the bags too!

BIDBI Customer

Highly Recommend!

Bag It Don't Bin it have been amazing from start to finish! Everyone I dealt within the company was really helpful! The quality and presentation of the bags are definitely 5*, I would highly recommend their services to anyone interested!

Zoe Gregory

Fabulous bags & easy to deal with the company.

Chloe's patience certainly helped with the whole process. I didn't have to buy big quantities either, which, as a small shop with limited storage space, is a must.
I'm really pleased with the bags - they're a top quality product at a very reasonable price - thank you.

BIDBI Customer

Perfect, as always!

Smooth, easy and fast. Communication is great and delivery was so much sooner than expected!

Imogen Bird

Great professional service, with a swift turnaround.

Keith Taylor

Highly recommend

I would highly recommend BIDBI. Quick fabulous service,delivery and high quality products.

Sally Day

 Always amazing service and products

Sian Richardson

March 2022

 Thank you so much for your lovely review. We're so glad you had a good experience with BIDBI. We look forward to working with you again soon.

Annie Rose

Excellent product and service

Great customer service and a brilliant product. We love our canvas bucket bags and the printing is first class. Fast turnaround and delivery too. Highly recommended.

BIDBI Customer

A great experience from start to finish

Really clear communication from start to finish, super helpful and lovely people. The end products looked brilliant.

BIDBI Customer

Quick and professional service as usual. Excellent quality goods.

BIDBI Customer

*****Another great product *****

I have used Bidbi regularly and their service and communication is excellent. Great quality and I would highly recommend them


February 2022

Love the towels, those who have received them were very with them

The service was excellent, thank you

Ruth Fraser

Great quality bags, quick turnaround

Responsive supplier, communication was easy and effective. Great quality products, true to the description! Highly recommended.

Agnes Bobvos

 Responsive to queries, not overly pushy subsequent to an enquiry 

BIDBI customer

Great service, checking the order at every stage

They check the order requirements at every stage and the end product is of a very high standard

BIDBI customer

Excellent quality, excellent service

I've used BIDBI for years now and always been impressed with the quality of their products and the customer service. Would recommend.

Cat Crossley

Always great service. Good quality bags and they were processed really quickly. Very friendly team who are always happy to help.

Would highly recommend!


 Easy and amazing quality.

Amazing quality, really impressed, very easy process. 100 bags with our illustration printed, came out absolutely perfect. Will definitely use again.


January 2022

Reliable and quality

Great service-good communication and do exactly what you specify at a good price. Love our new bags, thankyou!

Anna Salisbury

Excellent service and quality of the product. This was a repeat order and the tote bags were received ahead of schedule. Highly recommend this service and we will use them again.


Been ordering tea towels from a number of sites. Bidbi's were the best quality, largest and best value for money. Will use again.

BIDBI customer

Bags of fun

Helpful team, excellent product delivered as promised. Staff loved their gifts, which included the BIDBI bag.

BIDBI customer

Communication was excellent. Responsive and effective. The quality of work was also excellent.

BIDBI customer

Great company. Great product delivered on time.

BIDBI customer

 Excellent customer service and delivery time was on time. Many thanks.

Ellen Griffin

 I have used this company before. They provide an excellent service, quick and efficient.

Joe Tierney

Great quality of the products, I've ordered several of the eco & Fairtrade bags. They're sturdy and the screen print is beautiful, my customers love the bags.

Kajsa Wallin

We love BIDBI

We love working with BIDBI, the service is always fast and the customer service team are always the most helpful. We have never needed to look anywhere else.

Katie Firth

Excellent personalization service and very efficient customer care service. The aprons ordered are very good quality and I think we will order other products in the future. Recommended!

Maria Sferrazza

December 2021

 Fast and uncomplicated processing again, fine product, thank you so much.

Felicitas Bachmann

Great service, great quality - would definitely use again!

Very responsive, and changed something last minute for me. Really helpful!

BIDBI customer

The service was great, clear communications and answered all questions I had along the way. And the bags are lovely, really high quality and a good size.

BIDBI customer

 Great service and great product to match

BIDBI customer

 Great service as always! Thanks.

BIDBI customer

Fantastic quality bags, they have gone down a treat as Christmas presents

BIDBI customer


BIDBI customer

 I'd recommend them

Excellent service. Patiently helped us decide on our quality / price / number options. Very pleased with the quality of the Fairtrade cotton bags and the image printing.

Howard Williams

 Excellent customer service and support. Went extra mile to advise and help.

Karen Williams

 Really helpful and easy to deal with

Kate Talbot

I ordered tote bags for a conference I was organising and they looked amazing. Service and costumer support also great.


 5 star service

Excellent customer service and communication. Great products and fast turn around.

Nicky Luntley

Perfect every time

Always excellent communication with the BIDBI team. Helpful and responsive. Wonderful products, very high quality. I won't go anywhere else now.

Sara Moore

 The guys at BIDBI were very efficient. Quick response and helpful during the design process plus we love the final result of the tote bags we ordered, very good quality!

Stacey and Lidia

November 2021

Efficient, helpful and quick

the staff at BIDBI were very helpful and made it very clear what we needed to do. The bags are fantastic and the printing is crystal clear. Definitely use them again.

Jessie Miller

 Wonderful branded bags.

Paul Woodman
Consistent and excellent!
We use BIDBI whenever we need good quality tote bags for our clients. They deliver on realistic timing, lovely quality products and are very careful with colour matching inks and designs. Consistent and excellent!

Eleanor Hyland-Standbrook

We are happy of the quality and the look of our branded bags. They look very good 😊


Thank you for your professional approach and service. We will be very happy to do more business with you in the near future.

Milena Petrova

BIDBI exceeds all expectations!

The team at BIDBI really did an excellent job - producing high quality tote bags, working with a complex design, and delivering them in even less time than the already limited time frame I needed the job done in. I can heartily recommend BIDBI for their helpful and professional attitude, and will definitely be doing so to anyone I hear needs bags printed.

Andy Burgess

 Great personal customer service and follow through. Product is perfect! Highly recommend

Ann O'Toole

Good quick service

Good quality bags that came on time. Good fast service.

Becky Hodgson

Highly recommend

Excellent service, super helpful staff, delighted with my bags.

Christine Green

 Great service, great quality, will be placing a following order.

Iain Cardwell

Great beauty/toiletry bags

Always very friendly professional service and so helpful. Priced very competitively as well.

Val Harmony

I just wanted to say that I've opened my parcel this evening and I'm super impressed with the quality of my logo print and the quality of the cotton pouches. Really happy with how they've turned out - even better than I expected them to be.


I have received the bags and they look great.

Thank you all for great customer service and such quick delivery. The design work is really well done - better than I expected and the quality of the bags is really nice.  

It means a lot to have companies like Bidbi being flexible like this really helps small/startups like mine. 

Thanks again and look forward to doing business with you again. 

Flick Menteath

The totes are in, and I love them!

Thanks to your team for doing such a great job! 


October 2021

Great quality and a super quick turnaround. Was really impressed with how well these guys dealt with my order

Oliver Hellel

Amazing Service!

Amazing, quick & efficient turnaround. Super friendly and helpful and excellent end product!

BIDBI customer

Swift, friendly and all done to a high standard.

BIDBI customer

Thank you

Excellent customer service, very quick responding to queries, very helpful. Was great to be able to have a sample at minimal extra cost to check the design was as we'd like it. Very conscientious.


Great service

Crisp printing and organized service! Always timely with ordering and delivery, and the quality is fantastic. We always get the organic cotton project bags and totes.

Angie Panozzo


Fast and friendly service, any questions we had were answered in a timely manner. The bags arrived and have been a great success with customers, would definitely use BIDBI again.

BIDBI customer

We love Bidbi. The process from order to delivery is always smooth and the communication excellent - and of course we wouldn't order from them if we didn't think the product was first class.

Drew Franklin

 Friendly, efficient and great quality!

The staff at BIDBI were excellent in providing answers to my hundreds of questions and always friendly, professional and efficient. Plus the products we received were of a great quality! Thanks!

Gareth Lloyd

 Quick, efficient, friendly and effective

James Firth

Brilliant and totally reliable

BIDBI were brilliant - they turned our short-notice request for a small order of bags round in a matter of days. The bags look brilliant and were delivered on time - thanks so much for being so efficient and reliable.

Lucy Ellis

Exceptional products and service

Exceptional service from start to finish and a massive thanks to both Caroline and Chloe. The process was made super-easy and managed well from start to finish. We opted for some small cotton pull-string bags with digital print and the quality exceeded our expectations. We were so impressed (and so were our customers) that we've just placed a repeat order. Thank you very much :)


Very happy with the service provided and the quality of the bags. Despite a short lead time, they pulled out the stops and delivered on time. Will definitely be using again.


 Excellent communication and fast and efficient.

Steve Ball

September 2021

Fast and friendly, as usual--our small business has happily been buying our tote bags from BIDBI for years.

BIDBI customer

Amazing service. Really great service again from the guys at BIDBI. We were working on a really tight schedule but they processed everything super efficiently to meet the deadline - the bags even arrived ahead of the deadline which was fab. Will definitely use them again.

Betty Cave

 A pleasure working with you. It was great, efficient, timely, great customer service, a pleasure to work with you all, thank you.

BIDBI customer

 Fantastic service and products! Alex was so helpful and it was great to receive the samples. We love the end product, thank you!


 Brilliant company producing lovely re-useable bags. Able to produce an excellent product and deliver as requested

Fiona Hawksley-Cartwright

 Straight forward service. Will use again.

Hilary Byers



Good communication and quick to deliver the goods.

Joe Tierney

 Great services, great bags

Kate - University of Bristol

 Very fast and efficient service.

Lucy Hay

Great service and excellent product. Detail achieved in the printing is tremendous. Quality item at a sensible price. All in all a great pleasure working with Bidbi

Mike Brunt

 The best quality & speedy service. Amazingly helpful team, Raluca answered all my questions and gave quotes for all the different products which helped us choose the best option. Super speed too as we needed them within a week and this was done even with some artwork changes. the final product was beautiful too.



Brilliant service, great products - can't fault it!

Jemima Roberts

 Efficient service. Good quality product. Good value for money. Quality product, good price and quicker than expected turnaround. Friendly and helpful email conversation prior to placing order.

Phil Dunnett

August 2021

BIDBI exceptional service. The online page to request the quote, submit proofs was easy and simple to use. The speed of reply from Caroline and the continued speedy feedback was impressive - even when I needed to choose between two types of bags, BIDBI without fuss mailed off two sample bags so I could make a final determination.

The end product is just what I wanted and BIDBI even delayed delivery so I could enjoy some staycation away from home before being home to accept the final product.

I know who I will be using again.

Darryn Havenga

Placing the order and following it through has been part of a new role for me. I felt that all at BIDBI (especially Harry) were patient and considerate, as well as being responsive to queries and shifting instructions I was relaying from the team. Would use again.

Geoff Bell

 Great and very patient

Matt Philpott

 Excellent service, really happy with my fair trade drawstring bags

Alison Wilkinson

Great individual service from friendly staff

Very helpful in finding a product that met my needs

BIDBI customer
Good people - 
Very good service, friendly and helpful staff, reliable.

BIDBI customer

Highly recommended!

Customer service was amazing, very responsive and helpful even when I wasn't sure I would confirm my order yet. I received a sample for the product I wanted in less than a day and the quality was perfect. I made a couple of changes and confirmed my order. Bags arrived after a couple of weeks and were better than I could have imagined! Highly recommended, definitely going back !

BIDBI customer

Fantastic service

Because this is a product we’ve had no experience in designing, printing or quality of bags for our needs before, the BIDBI team went through every step with us. A process made much easier and quicker. The turnaround was really quick too with outstanding results loved by our customers.
Thank you BIDBI

BIDBI customer

Brilliant quality, speedy service & friendly helpful team

Brilliant quality product, very quick turnaround, fast and friendly response from the team. Five stars all round, thank you! We will be ordering again soon.



Really helpful service and the bags were delivered on the agreed date (even to a remote corner of Skye)

Thank you!

Gordon Shaw

 We will use BIDBI again, so impressed with quality, service and turnaround time. Wonderful company and staff


Awesome company! Fast & efficient, the quality was outstanding!

Sophie Mitchell

Great service, great price and great bags. Happy customer :-)

Very happy with the communication pre-order and continued updates. Attention to detail re the correct colours on the finished product was also appreciated, thank you!

Sue Langford

July 2021

 Great service, lovely products

BIDBI customer

 Quick, efficient, great quality, lovely staff

BIDBI customer

 Really helpful and quick. The bags were good quality.

BIDBI customer

 Excellent! Very good customer service and support, fast delivery

BIDBI customer

 Exemplary service

BIDBI is always easy to work with when sourcing our merchandise. The turnaround is swift and the professionalism is exemplary.

Lloyd Sowerbutts

 Top-quality tote bags, competitively priced; what's not to like?

The BIDBI team from sales through to accounts are super helpful. As a small business we need every product to work financially and BIDBI are always on hand to offer advice on finding the most competitive solution. The tote bags are top quality as is the printing so to have everything in one competitive package is all you can ask for.

Sean Murphy

Friendly, efficient, helpful service & great quality product.

BIDBI customer

Fantastic to deal with, quick response from my e-mails to help with my design. The tote bags were really good quality, would certainly re-order with BIDBI again and recommending them to everyone.

BIDBI customer

Great quality and Quick delivery, I always get compliments of the quality of our bags.

BIDBI customer

Great turnaround time, fantastic customer service, helped us work within our budget, the final product is great, very durable, clear images, very popular with our service users who we're giving them to

would recommend

BIDBI customer


Great customer service. Harriet is always super helpful. The products are of high quality too.

Cat Crossley


Amazing service and quality

Sophie Muscat

June 2021


100% satisfaction

Absolutely love our branded bags. Front start to finish the process and the service was impeccable. Super great value for money. Thank you so much

Becky Sheridan

 Excellent service from start to finish would highly recommend.

Jane Larkin

 Great service and stunning, huge tea towels!

The order was very easy to make and execute; the account manager was extremely helpful as were the design and account team. Thank you so much, I will be back!

BIDBI customer

Thank you so much for your lovely review. We're so glad you had a good experience with BIDBI. We look forward to working with you again soon.

Hannah Bagnall

Great service, super helpful team!

Great service! Really helpful staff and super helpful to be able to get physical products beforehand to! Would definitely use again!

BIDBI customer

Excellent quality product for a really good price.

Excellent quality bags for a very competitive price. Good customer service. Would definitely buy again.

BIDBI customer

 Great product and Service.

Great communication and very helpful, especially when we kept changing things.

BIDBI customer

Excellent service

Absolutely excellent service! Raluca couldn't have been more helpful and the bags we ordered were gorgeous! I would definitely recommend BIDBI and buy from them again.

Elisha Gormley

 seond time I have used them and really great x

Elizabeth Harrison

Really appreciate how helpful and patient the BIDBI staff were. TNHC x :)

The staff were so helpful and had such quick responses. Raluca was lovely to speak to over the phone and gave us all the time we needed to make a decision. Really appreciated the patience with us as we are a small business alongside full-time jobs, and other companies were very pushy but BIDBI really let us take our time to make a decision. Thanks so much, we will definitely be returning! :) Love TNHC x

Ruth Sofia Skrytek

 Excellent service and products

Fantastic service from all areas of the company, from sales through to design and manufacture. Free samples posted out to compare products and make the right choice, which arrived the very next day. Thank you so much and we will definitely use your services should we need to order printed products for our community pantry again.

Vicky Little

May 2021

Fast delivery and good customer service. As well + are the sustainable fabric selection and clear info about the factory in India where the fabric products are made.


Attentive Customer Service and Great Product Knowledge!

I have used BIBDI before and have always received quick, attentive and effective service. The team are keen to offer their knowledge and support throughout the whole process making the production of merchandise with them a treat! We will certainly be using again for future products.

Alan Birch

Great service many thanks

Amanda Deeley

thumbs up

Perfect process, from quote to delivery!

BIDBI customer

Excellent customer service and I’m really happy with the quality of the product.

BIDBI customer


Amazing service once again, print and product quality are so far unmatched by anyone else I’ve tried- really pleased once again thanks

Brian Massey

Excellent service, high-quality product.

Excellent customer service and a high-quality product delivered on time. Would definitely use them again.

Chris Browne

 I love them, great service!

Amazing customer service and quality.

Christy Davies

 Great quality product and customer service

Graham Howson

Beautiful bags!

Brilliant service. This was our second order. We love the quality of the bags with our branding. We’ll be ordering again soon! Thank you!



Great tote bags and really quick, efficient service. Thank you!

Linz Daun

 Great service, excellent product.

The bidbi team were exceptionally helpful giving advice and being very very prompt with quotes and answering my many questions. The bags arrived very quickly and are of an excellent quality. Will use again.

Lou Rodchenkova

5-star service

Excellent communication and customer service. Beautiful quality products.

Nicky Luntley


All-round excellent. Would highly recommend BIDBI. Efficient, friendly, ethical and value for money. So friendly to work with, nothing is too much trouble.

Sally Curson

 Super quality bags & service

Really good communication, timeframe & customer service. The bags are beautiful quality & I have received lots of compliments on them. Made in the UK too, what’s not to love? I will be using BIDBI again.


Definitely recommend

Excellent communications at all stages of my order. Helpful advice given and brilliant quality of bags.

Sara Moore

 Happy customer

Really delighted with my jute bags the quality of both the bag and printing are great

Shauna Gallagher

 Very pleased with the finished product, the quality is exceptional.

Excellent customer service, very helpful and prompt sign off/production/delivery time frames.

Stephanie Hughes

Excellent service from our initial email enquiries with Harry right through to taking delivery of our finished bags. BIDBI gave great suggestions too as to how we could improve the finished look of our bag and delivered them ahead of time which was very much appreciated. Our customers loved them! Thank you for all your help.

Theresa Kerr

 great result every time

I've used BDBI several times and each experience has been great. Top product at a reasonable price for organic fairtrade canvas bags that my customers love.

Tricia Millar

April 2021

 Great quality bags, I love the thickness, the colours and the print. I’m a happy customer

Amor Armitage

Always first class customer service and willing to go the extra mile to help. Quality is great and I would highly recommend this company and will continue to use them.

Andrea Bryers

 Great service every time

BIDBI customer

 We ordered personalised tote bags - quality and service were fantastic.

BIDBI customer

 Excellent quality bags!

BIDBI customer

 As always, great product and amazing customer service.

BIDBI customer

 Great support from my account manager, great product and prompt delivery.

BIDBI customer

 Bidbi have fantastic customer service - I found that they answered all my queries and were so personable and helpful - something I really appreciated. The bag and the printing are superb, such exceptional quality. So happy I chose Bidbi, and I will certainly be using them again.

BIDBI customer

 This is my third order and as always it's brilliant. Great service and brilliant quality!

BIDBI customer

 ethical product, good quality, good price, arrived on time, good customer service

Bridie Sweeney

 Excellent customer service and final product

Martha Keith

Brilliant service throughout.. Emma was Very responsive and always hepful.. End product fantastic quality.. Thankyou!

Matt Nash

March 2021

Really friendly and efficient service from start to finish. The printed tea towels are great quality and really good value. Thank you!

Anonymous BIDBI customer

Great customer service and fast delivery. Product was amazing quality, very impressed.

Ella Watson

 Brilliant customer service with a no hassle order - Thank you!


Very helpful and prompt. The quality is excellent. Our customers love the bags a great advertising aid.

Jayne Button

 They got me out of a fix. Great product, quality and service. Thanks

Richard Trussell

Great service, placed a quite a few orders now with them and very happy with the bags and efficiency. Would highly recommend.


February 2021

Love the tote bags
I am very happy with my purchase my tote bags came out exactly how I envisioned the team at Bidi did a great job and Harry was very helpful and supportive with this project coming to life. Thank you so much!

Abigail Gyesi
BIDBI are a pleasure to work with!
BIDBI are a pleasure to work with, good communication and great production values! Will be using again very soon!

BIDBI Customer

Highly recommend

This is the second time I have ordered with BIDBI. The quality of the bags are excellent. I am really pleased with the printing of my logo. The orders and proofing process is seamless. Overall quality and service is excellent.

Botanical Forrest

I’ve used Bidbi before and second time around had just as good an experience, great and helpful service with beautiful quality products.

India Blue Music

Great service, really helpful in selecting the right colour with our designer too. And, a really good quality bag.

International Tree Foundation
Amazing quality, customer service and unbelievable value for money.
The service I received, quality of product and price is outstanding. I am utterly thrilled with my purchase. Thank you

Rosalind Smith
Perfect product, perfectly delivered (as usual)
I've used BIBDI a number of times over the years and I've always been impressed with their excellent customer service, their prices and, most importantly, the quality of their product. Looking forward to buying more in the future.

Two Little Boys

January 2021

Perfect colour match and excellent quality
I’m delighted with my first batch of branded tote bags. Sam and his team were knowledgeable and efficient. Excellent customer service too.

Adele Atkinson
Best Customer service ever!!!
Great service and amazing quality products
We really love the products
Well done guys
Baa Baa....

Black Sheep Coffee Store
High quality products combined with fast, efficient customer service! I'm truly happy with the service BIDBI have provided and will definitely be ordering more products in future - and recommending!

Highly recommend
Wonderful company. Customer service was fantastic and felt personal as you are given an account manager do their is continuity to any questions or updates. Very happy and would highly recommend.

Outside In Pathways

Very helpful love the aprons thank you for helping to find a solution and getting them to me by Christmas much appreciated they are being enjoyed.

The Saturday Museum

December 2020

Wonderful Company and Products!
Amazing company to work with: all members of staff are professional and a pleasure to deal with. Products are excellent quality at reasonable prices. We love working with them and our customers love their products

BIDBI Customer
Can't recommend enough
I wanted printed cushion covers and bidbi were brilliant. Not only going out of their way to send samples and amend the design their end, but having the patience of saints as I tried on numerous occasions to get the design right, and eventually I did.
Great service, great product, very highly recommended.

Caryl Jones
Helpful team, great quality, surpassed expectations.

Manchester Art Gallery
The bags are amazing, and the service! I will be ordering from Bidbi again.
It was so helpful (quick responses) and even when I changed my designs, they were quick to change the mock up images, and the service was great as I had them within 2 weeks. Even during lockdown.

Mishi Collective

November 2020

Outstanding Service & Product
I was already aware of the quality & design of the Bidbi Totes via a colleague so it was a no brainier to ask them to quote & supply
They are a super helpful & super friendly company & I am super happy customer.
Thanks Team!!!

Junkwax Records
Fantastic experience!
Very good communication and their bags are of superb quality, not only the actual cotton, but also the print. Extremely happy and will buy from them again soon!

Federica Russo
Great service and quality
I've worked with Bibi for a few year now and have always found their service professional and friendly and on time. The quality is always excellent too. I would definitely recommend them.
Great to be able to use ethical cotton and have them printed in the UK too.

Gail Bryson
Produced exactly what was needed with the Artwork submitted. They were very understanding when I asked them to add something to the design.
The bags are of very high quality, and will last.


October 2020

Reliably professional and friendly service. Excellent quality product. Our small business has ordered from BIDBI for years and will continue to do so.

BIDBI Customer

Extremely helpful and quick replies meant we were able to achieve exactly what we wanted in a quick time frame. The team are all really helpful and polite!

BIDBI Customer

Amazing service
Our second time buying their products
Really really recommend
Well done guys

Black Sheep Coffee Store

people who helped me were very friendly and helpful, and ensured the bags arrived on time/ by the date I needed. The bags were also great quality.

Emmanuel College Cambridge
Would highly recommend
Great communication and customer service; fantastic quality product & good value for money


Sarah Stewart

Fantastic service and products.

Great service! Every step of the order was clear and communicated very well. The product is also really great quality. I will definitely be ordering more!

Terra Dea

Bags of bags

Quick, super helpful service and the team communicated with me the whole way through. Love the result and will definitely be going back for more!

The Puppy Playground

Great company to work with.

Great service from BIDBI. Kept in touch right throughout selection, printing and ordering process. Really helpful staff. A quality product for a good price. I would recommend BIDBI most definitely.

Tree Bee Society

August 2020

Lovely tea towels- just what we hoped for. Helpful team
Helpful team answered all our questions and helped select colour. Tea towels arrived quickly and are such good quality. It is so lovely to be able to get fairtrade products.

BIDBI Customer

Highly responsive and flexible

Very good to deal with, highly responsive and flexible - they were happy to send out samples and quote on a range of options and answer questions about ethical production etc. A good quality product and printing on the bag is crisp.

Bellfield Brewery

Great service. Really prompt with design and delivery. Thanks so much - would definitely recommend and use again! Thank you

BIDBI Customer

Great service. Really prompt with design and delivery. Thanks so much - would definitely recommend and use again! Thank you

BIDBI Customer

Love my bags! The quality and weight is absolutely superb, they came out even better than I'd expected! To say I'm delighted would be an understatement! Everyone was super helpful and informative too, one of the best companies I've dealt with in a long time.

Hannah Peters Jewellery

July 2020


Never dealt with them before but had a rush job on for the NHS which was time critical but they pulled out the stops and delivered on a really tight timeline and kept to the price quoted so will defiantly recommend them and use again.

Well done to BIDBI and the team.

Sandridge Media
Great service and lovely product.

We love our new sustainable bags and will be using this company again. Good value for money

Chia Naturally Healthy

Great quality bags and prompt, efficient service

Great, helpful, prompt, friendly service, with completion within the earlier end of their despatch estimate. The bags are great quality and were made in a fairtrade factory - which is excellent!

Jodie Marks Design

Very good customer service

They were very friendly, and the bags turned out great! I would definitely recommend them, and will be returning in the future

Kathryn Churn Designs

June 2020

Five stars! From first contact through to delivery of an excellent product.
Absolutely first class service from start to finish. Swift response to initial email enquiry, quote received within hours, sample bags in a couple of days - all under lockdown! The bags themselves are lovely. Really high quality. I'm so grateful and so impressed.

Holidays in Rural India
Very, very happy customer
Great communication and service from the team at BIDBI. Very happy with the tote bags and so is the customer that they were for.

Avidd Design
Amazing product

Amazing service !!!
Emma was so so great
Well done team

Black Sheep Coffee

I have been using BIDBI bags for a while now and I am always impressed with their efficient service and quality of their goods.

J E Communications
I would highly recommend Bidbi to any company looking for marketing material
Both the design and the quality of the bag exceeded my expectations, I can highly recommend Bidbi and working with their team was easy and friendly. Thank you Bidbi

Johanna Molineus Architects
Great service

Great customer service and product is exactly what we wanted! Thankyou!

NHS Surprise
excellent communication and product
Communication with the team at Bidbi was excellent and efficient. My bags arrived yesterday and they are amazing quality, really pleased with them!

Breast Dressed

May 2020

Perfect service, even in lockdown!

Great communication and service. Quality product exactly as described.

BIDBI Customer

Good Quality Personalised Jute Bags

We have used this company previously and when we placed another order they were quick, efficient and the bags are very good quality.

BIDBI Customer
Excellent tea-towel printing service
I experienced an excellent service for my tea-towel printing project. Fast, efficient and friendly, with great communication and follow up.. I would totally recommend BIDBI.

Gail Bryson

April 2020

Helpful and friendly. Excellent service.

I was approached by BIDBI as they liked the design I posted on my instagram business account. Lucy's approach was friendly and they gave me some information about their products.

I hadn't even considered selling tote bags of my design, but I'm so glad Lucy got in touch as I ordered 100 totes and they sold in less than a week! I then put an order in for another 200.

BIDBI staff were friendly and helpful and easy to contact.

The totes themself (I went for Organic high quality 10oz bags) are insanely high quality! They are sturdy and thick and the colour printed beautifully onto it.

Thanks so much Lucy and the team for seeing potential in my design and for creating them into beautiful totes. Will hopefully be back for more!

Colours of Sheffield

Great service

Great service. Patient and helpful staff and really pleased with our finished products

Dog and Dome
Excellent communication and service throughout. Delighted with my bags.
Communication with different members of staff throughout my ordering experience was excellent. The bags were delivered on time and I am delighted with the print and quality of the bags.

Jane Harrop

Crazy fast delivery!!

BIDBI are always super fast to respond and so helpful. On this occasion they were so understanding and were able to get my order to me in record time, I couldn't believe it. Really appreciate this especially during these hard times. Thank you once again!

Lyndsey Green

Great quality bags and excellent service

The team at BIDBI were so helpful throughout the ordering process, answering any questions we had. The bags we ordered are of a great quality and arrived very quickly and they fit perfectly with our ethos as they're organic and Fairtrade. This is the second time we've ordered promotional bags and the team there have been so friendly and helpful both times.

The National Botanic Garden of Wales

February 2020

Top quality products and customer service. Would recommend!

Excellent quality bags and helpful customer service

BIDBI Customer
Dreamy service
Amazing service. Super quick. Quality is next level!

Edinburgh Restaurant
Fantastic service, thank you BIDBI
The bags are perfect - helpful advice, very informative, personal touch, great colours!

Thiamin Research

January 2020

Simply Excellent!

The BIDBI team was incredibly responsive and empathetic to my needs. After telling them that I could not afford the first quote. The team worked with me to come up with the best option that met both our needs. The quality of the bags where stellar and the print was crisp and clear. I would order again and recommend to other businesses too.

100% would recommend
Really helpful, excellent and personal service and a great finished product delivered on time. Thank you!

And Now

Guys are super helpful, was patient with me and the output of my totebags are amazing.

Thanks a bunch guys will use again!

Ashley Morrison

Excellent and responsive service.

Delight Charity

December 2019

Great company to work with

We've been working with Bidbi for a few years now and the service is great. Harriet and the rest of the team are a delight to deal with and always very helpful. Swift service and quality products.

Art Review

Not sure how they can improve a service that is already top notch


We were really grateful that the team at BIDBI were so flexible and accommodating when we needed a large order completed very quickly.

BIDBI Customer

Great cummunication, very quick turnaroud. The team was super helpful and sent us a sample to help us with our photoshoot. the pouches are very lovely and very high quality, I recommend them!

Cut Le Crap

Very Satisfied Customer

Prompt friendly service. When the bags did not, Chloe very kindly took on the delivery company and had my bags delivered on time.

The quality of the cotton is excellent, the printing perfect. In all, I am delighted and will definitely use the service again.

The reason I chose BIDBi is that they use fair trade cotton.

Giving Women

They were very helpful in all areas and gave very efficient delivery times, the bag is exactly what we wanted.

Good Earth

Absolutely top service and stunning product. Could not recommend this wonderful company more. 

Lune Essentials

Excellent service from beginning to end. Very pleased with our order.

Super Service. Great design team and fast delivery.

Monica Lenore Designs
Great service and great tote bag
It was great to work with BIDBI on creating a tote bag for NAT (National AIDS Trust). The team were fast, responsive and good at reacting to requests. The tote bags were good quality, looked great, and were exactly what we asked for. They were so popular with our customers they all sold out! Thanks very much.

National AIDS Trust

Love our bags and hope to get some more as soon as we sell these

Patient with us throughout, gave us a good deal, great service and love the end result

Oxfam Music

November 2019

The best guidance and products

This was my first and definitely not last experience with BIDBI. Customer service couldn't be more helpful, polite and patient. The team works so well together. I was guided until my final design was ready to be printed in the best possible quality. The final product, luxury bags, arrived on time and I couldn't be happier. The whole experience exceeded my expectations.

Sharka Nurdin
Great Service
Emma and the team are very informative and helpful about the whole process. They are very quick from design to checking and through to delivering the end product.

Beanies Wholefoods Coop

Great option for branded tote bags - definitely recommend!

Caroline who helped me with my order was fantastic - quick to reply and always happy to help. The bags arrived exactly when we were expecting them. The print finish was excellent and the bags are great quality.

BIDBI Customer
Great service and product
Great service and the aprons and tea towels were really well done and very good quality. Thank you.

BIDBI Customer
Très bon accueil, bon suivi dossier, magnifique réalisation. Nous sommes ravis

Chez Nous
Excellent customer service and speedy delivery.
Fast, helpful and efficient service from everyone that I dealt with for our order. I'm a repeat customer so can highly recommend BIDBI.

Dyslexia Scotland

I am delighted with my purchase.The team members were always so helpful.

The team members were so helpful with their advice and guidance.Even when a team member was away from her office another colleague would step in and advised me on the design and with any query I might have.I would certainly recommend their services .The bags were of a high quality cotton and well pleased with the printed logo.

Stella Milanian
Quick, efficient and great quality
So easy to work with.
All images were dealt with in one day and did a quick turnaround for us. Will be buying again.

The Royal Photographic Society

Great service from start to finish. Everyone that I spoke to was so helpful. A quick and efficient service. Many thanks.

Bound Concept
High quality bags
I was reached out to about using these bags for my business. I'd wanted tote bags for a while, but seeing these were organic cotton, I knew this was where I wanted them from. The process was really easy and broken down well, and the quality of the bags is great!

The Corner of Craft

October 2019

Would absolutely recommend, from start to finish the service was seamless! I had an idea and they truly bought it to life, I had endless tweaks in the design and they were so patient!


Fabulous product and brilliant team

Couldn’t be happier with my Bidbi products and service. They are a friendly and fantastic team, helping me create a brilliant range of fairtrade tote bags. My customers love them.

BIDBI Customer
Thank you
We received the bags two weeks, after our payment. We are happy with the result and the really quick handling of this order. Many thanks, Felicitas

Salon Hamburg

Customer satisfaction - its in the bag!

Amazing service and quality. Bidbi jumped through many hoops to deliver at the last minute on time. We have only praise for this company.

BIDBI Customer

Super impressed with the team at BIDBI and even more impressed with how the tote bags turned out. Print quality was better than we expected too. Tote are flying out the door and will be ordering more soon.

Glen Lyon Coffee

Excellent service start to finish. First time ordering from BIDBI and won't be the last.

Laura Darrington Design Ltd

September 2019

Such beautiful quality! Definitely would use again

India Blue Music

 We needed a bag that was both fairtrade and organic because of the principles of our organisation and it is great that there is a range of these on offer. BIDBI's bags are lovely quality, the screenprinting was bright and clear and we were really pleased with the end result.

Harrogate Fairtrade Shop

Would recommend them to anyone. (in fact, I already did it twice)

The quality of their printing is amazing. Their artwork team is magic. Our account manager is always quick and efficient. Would recommend them to anyone. (in fact, I already did it twice and both friends were equally happy with the results and service)

Bridgeman Images

Perfect printing, perfect service.

Great service, quick and painless! Beautiful bags, soft, great printing - exactly what I wanted. Love that they're FairTrade and organic cotton. Have recommended you to a couple of others - -will definitely use you again.

Dye Ninja Ltd

Great communication, excellent service, prompt delivery. Highly recommend.

Thrilled to bits with my bags. Excellent communication, kept me thoroughly informed every step of the way. Delivered in the time stated. Would highly recommend and will be ordering again soon.


 Fairtrade cotton canvas👍

We have been in contact with BIDBI for quite a long time while we decided on which idea for marketing we would go for. (Fairtrade Group or Twinning group) We've always had understanding and help, even a sample, during this time. When we did eventually order the bags it was pretty much a last minute decision and BIDBY smoothly and promptly took us through the process and we had them in time. They are exactly as we ordered and we love them. Thank you for your patience!

Sonia Smiles

You’ll want to logo everything!!

Great Communication, Service, Fast Loved the finished product 5*

Tilly & Alf

August 2019

Prompt, helpful, professional

Prompt service, helpful advice, professional accurate printing -- everything you want from a branded bag supplier. My clients love receiving them. Thanks, BIDBI!

My Montessori Child

Amazing. Muz is a genius.

Great customer service. Mock-ups were super accurate. Amazing turnaround time.

Wild Wine Edinburgh

 Always a pleasure to work with BIDBI. Incredibly efficient and courteous service and the bags they produce are second to none. I recommend them wholeheartedly.

Cambridge University Press

Definitely use again & would highly reccommend.

Really efficient, friendly service - and th product was really good quality with the artwork & colours really well rendered - really pleased with both the product & the service.

South West Art Materials

July 2019

Very good customer service, always got back to me very quickly, especially as I had lots of questions, and had requested a few quotes! Delivery was on time and the bags we ordered looked amazing with very good print quality.

Nomads Clothing

Great products and friendly, professional and efficient customer service to match. Delighted with our third order of bags! 



BIDBI were fantastic to work with, from start to finish. Really helpful in the planning stages, great at offering advice about print colours, and spot on with the production of our bags-- which are widely admired. Would definitely recommend! 

Agnes & Aubrey

Wonderful !

We appreciated the fact that the bags are printed in the UK, and had a great communication with every one working there; we really felt like they were very attentive to our needs. Emma was very patient considering we had a lot of questions! We were also pleasantly surprised because they were also the cheapest! The free samples we received, without any fuss, after a query are really what made us choose Bidbi. Not only the package arrived extremely fast but the quality of the bag and printing were perfect! We would definitely order from them again if needed, and we highly recommend BIDBI to everyone!

Alliance Francaise de York

Excellent on all fronts.

Brilliant. Friendly, efficient, good quality & excellent service!

Gryphon Records

Ye I would buy from them again. The design team are superb, they took my artwork & converted it beautifully. The bags have been very popular. I am now deciding what other designs to have! 

Pecks Farm Shop

March 2019

I love working with Lauren and her team! They're helpful and efficient and always deliver with exactly what my company needs.

Indie Beauty Media Group

Fabulous service, fabulous product!

Fabulous service, thanks for making our lovely tote bags!
Stick & Ribbon Ltd

November 2018

 Very fast service and great quality product produced.

CIC Yorkshire and Humber

Great customer service. They were very helpful (and patient!) with my many issues around safety testing the bags and inks to ensure they are suitable for children. The bags themselves are great quality, I'm really pleased with the order. Thanks.


July 2018

Highly recommend - great company & Service

Great communication, service was so smooth and great value for money.. all with the reassurance that the product was eco friendly and supporting both international makers and regional artisan printers and products..

 Very easy to deal with. Emma was very efficient throughout the process and the quality of the bags and printing is excellent. Would definitely recommend.

Miss Tilly's

Excellent service

We used Bidbi to create lovely branded cotton tote bags. Excellent service and fantastic quality print and product. We received a lot of compliments at our event.

 Great and speedy service and very helpful and clear guidance re shape and design.

Save The Children

 Pleasure to work with, did what they promised, on time. Good quality products with good print standards. Recommended.

Aluna Coconut

 We were so pleased with our first order that we placed another one. Speedy and professional service from the friendly staff.

Wild Sheffield

Excellent service and product quality.

Emma very responsive and communicative throughout, very patient sending lots of samples and making suggestions.
Gwent Wildlife Trust

 Communication was great, right from getting the first quote. Lauren didn't put pressure on for us to go through with the order immediately - we didn't decide right away. Production and delivery was really speedy. Thank you, would use again!

Kingston First

Excellent company who produce super bags! 

We chose to use a local firm as we want to support local small businesses. Excellent customer service. We had constant communication throughout the order. The order was completed just as we asked for.

Sheffield NASUWT

June 2018

Very efficient service. 

Behind The Red Door

Second time ordering from BIDBI for company branded bags and I am extremely happy with the service, the bags are of great quality, and I would highly recommend the company.

Brinkworth Design

 Brilliant service and we love our new Fairtrade printed bags, thank you!

Emma J Shipley

 Very helpful and fast responses

G Creative

Fantastic, friendly customer service!

Lucy is always such a help, excellent service as usual, many thanks! :)
Racing Post

 Fast, efficient and great product.

Animal Welfare Foundation

 Excellent products and customer service, super friendly and reliable. The quality of the bags and prints are fab, would highly recommend.

BYKI Designs

 Seamless and high quality! Not to mention great customer service. Thanks so much!

Holly Sharpe

 The service was great and I'm really happy with my bags!

Julia Blom

 Fast, efficient and great product.

Animal Welfare Foundation

 I have used BIDBI for printed bags before and this time I had tea towels printed. The quality is excellent both in printing and actual make and quaity of the fabric. They are super helpful with any queries and I will use them again and recommend them

Crafting at the Cottage

 Quality, service, response and price, brilliant.

Flawless Diamond Associates

 So quick and helpful - arrived well packed and great quality.. thank you BIDBI!

Lady Garden Foundation

Couldn't ask for a better service or product!

Awesome company to deal with. Met at a trade show, didn't get around to using for a while but always kept the literature as I liked their vibe. Got in touch with a rush job for some tote bags and they were truly awesome to deal with. Comms were brilliant, process super simple, prices reasonable and they delivered early! Seriously, what more could you want. Oh, and they print in the UK on stock that is ethical and other such good things.. Can't wait to try other their other ranges.
Two Little Boys

May 2018

 We loved our bags, we've just come back from river cottage where we were showing off our chocolate range, Hugh seemed to like them too!

Cocoa Loco

 Friendly, cooperative and quick. The perfect product! Very popular, and even better quality than we had imagined.

Cornwall Wildlife Trust

 Very good. Helpful at all stages.

Culbokie Community Trust

 Super fast - excellent quality. Very happy.


 Awesome company, ethical and have great customer service. Always fast replies and quick turnaround. Would highly recommend.

Hazel Nicholls

 Great personal service, and lovely bags to match!


April 2018

 Super service + totally happy with my new totes for my shop! Thanks BIDBI

Home By Kirsty

 Thank you so much for the great service and fantastic bags. I am very excited about sharing these with our loyal customers and I am sure that they will work very well for our brand enforcement. We are a small business (2 people) and we do everything ourselves, so this is a great way to get our name out there.

El Toro Foods

March 2018

 Quick and easy communication and speedy delivery. Product itself very good quality. Will definitely recommend.

City of London

 Really lovely to deal with, super helpful. Really happy with finished bags!

Little Alligators

 Fast service, helpful advice and a good finished product leads to a happy customer.

Made By Kent

 Flexible, accommodating and a great product.

Michelle Short

 Quality service and quick turnaround.

Gibraltar Heritage Trust

Would buy from them again.


 The bags looked fab! Very affordable but great quality and everything arrived at the promised time. Thank you!!


 Great! Very fast response and great communication from everyone.

Rundell Associates

 Swift and helpful.

The South London Botanical Institute

 Great service, really helpful staff all the way from quote through to design and delivery. Would definitely recommend to a friend.

UK & European Guild of Music Supervisors

 Emma was a pleasure to work with and we were very happy with the quality of the bag and the print.


Everything from my initial discussions at Top Drawer Trade Show to the delivery was handled professionally.

Sirikorn Designs

February 2018

 Excellent communication, friendly staff, efficient service :)


 Beautiful quality and fast service!

Corinne Lapierre Ltd

January 2018

 Excellent service all round. Answered queries promptly and efficiently. Items delivered on time.


 Excellent service. Good quality bags, delivered more than on time and a very professional team. Thank you.

Lagrange Holidays

Great service, higly quality bags and whole process was super smooth, will definitely use them again.

Brinkworth Design

 Quick response, small quantities was for us a priority, good quality and competitive prices

The MG Car Club Ltd

 Wonderful customer service, and a fantastic product. Really pleased!

Free Cakes For Kids Hackney

 Great communications, flexible with personal requirements of product, value for money, quality product and friendly staff. Couldn't ask for more.


 Great service and great products

Betsy & Floss

December 2017

 Staff were friendly and approachable and pulled out all the stops to get the bags to us ASAP

Wild Sheffield

 Great communication, reliable and make great products, thanks.

Hoogly Tea

 We used BIDBI for the first time recently to print tote bags for our small enterprise - they were super efficient and very friendly, keeping in touch throughout the process and turning things around very quickly for us. The bags look great, and arrived right on time! Would highly recommend.

Bee Collective

 Service was great and process very easy. Product came on time and in budget. A happy customer.

Jo Storie

 I ordered cotton tote bags with a logo. I couldn't decide on logo as it was for cancer patients chemo goody bags and needed something that wasn't patronising but got my message to them. Emma was very helpful and patient. As was the printing dept. The bags arrived yesterday and I am so pleased with them. Thanku all for your help and understanding.

Lesley Kalina

November 2017

 Very helpful and prompt support via email. Great customer service and a reasonable price.


 Excellent service, delivered as promised. Great quality bags.

MICA Architects

 Very helpful, friendly people and smashing service. AND you are Fairtrade!

St. Mary's church

 Friendly, helpful service with good communication.

Bdp Design

Thank you very much for the bags. I got them today. They are beautiful. The delivery and everything was so quick! You are the best!

Markéta Hajduková

 Amazing service and very good quality of product. Will be using BIDBI again for sure!

Bright Futures Consultancy Ltd

 Excellent service as ever

Harrow & Green

 Really pleased with my bags. They look amazing! The people I sent my designs to were very thorough in making sure they were exactly how I wanted. Very happy. Will be back again for more!

Rekindle Clothing

 The staff I met were very professional and it was a local company which I like to support

Yorkshire Wildlife Park

October 2017

 Customer service excellent - Delivery fast and arrived at the address as promised. Bags went down a storm at our event

Chicken Guard

 Great communication about the design and pricing of my bags. It was good to be able to talk to someone on the phone about what I wanted and they gave me advice on the design, what would work well and honest advice to help me save money with only one colour. I was also sent updates regarding the delivery and the bags are just perfect. I would definitely recommend BIDBI

Eat Sleep Love

 I was impressed by their efficiency; from the first enquiry promptly responded to, to a gentle follow up a few days later, and then order confirmation, design approval etc. Delivery was well informed, and the bags were well printed, properly centred etc.

Friends of Duff House

 Arrived in time!! Despite ordering last minute.


 Their service was well organised and highly personalised, and they're nice too

Waking Beauty

 The service is great, very professional, all on time. Recommend it 100%

Women Being Project

 Really helpful, fast and efficient. Great design and delivered fast - would use again

Women in Wholesale

September 2017

 Great service! Thank you guys

Abigail's Lifestyle and Deli

 Lucy and colleagues were extremely helpful. Their communication was quick and easy and they checked to make sure my delivery was on its way in time for my deadline.

Belton House

 The bags arrived in a timely manner and were beautifully printed. Can't wait for people to see them.

Refresh Festival

 Great customer service. Super helpful, quick quotes/responses and lovely product!


 As always, great quality product, brilliant service and early delivery!

The Insurance Institute

 Very helpful and prompt, particularly Lucy Arnold and Sam Marriott

Edinburgh Development Group

 Excellent communication and product. Superb final quality too.

Estilo String Quartet

 Lovely products, lovely staff, great communication! Would recommend :)

Newcastle Castle

 Really excellent, responsive customer service - quick turnaround too.

The Association of Commonwealth Universities

Very good service - good product. Very happy!

University of Nottingham

 great service , friendly and will def use again ..thanks

The Little Record Shop

 Thank you for the discount for our charity. BIG appreciation!

Ministry of Stories

 all good!

Next Door

 Fastest and easiest transaction.

Tante Marie Culinary Academy

 A great service and super product. I will be using this company frequently in the future

Yarn Etc

 We have just received our bag delivery and we are very impressed with the quality of the final product and the service we received. We will definitely use them again and would highly recommend them.


 From start to finish a very good service !!

The Hairdressers

Five Star

Atelyeah Workshop

August 2017

Good communication


 great service , friendly and will def use again

The Little Record Shop

Very good service - good product. Very happy!

University of Nottingham

 Really excellent, responsive customer service - quick turnaround too.

Association of Commonwealth Universities

 Thank you for the discount for our charity. BIG appreciation!

Ministry of Stories

 Lovely products, lovely staff, great communication! Would recommend :)

Estilo String Quartet

 Lovely products, lovely staff, great communication! Would recommend :)

Newcastle Castle

 From start to finish a very good service !!

The Hairdressers

July 2017

Great service! Thank you guys

Abigail's Lifestyle and Deli

 Helpful on phone and speedy design team.

Art Branches

 Really clear and easy communication and quick response times.

Nelly Duff

 Excellent, quick to send samples, and answer queries and gave full information at each stage. Product and service was super! Thanks!

Pom Pom Mag

 Once we received our bags, I could elatedly conclude that this had been a positive experience with BIDBI. They promised me it would arrive at my school the 10th of February and it did. They told me that they would have everything done on time. All around a very positive experience, with a very nice looking bag as the outcome :)

Carl Otto

 Very good personal service; very well printed bags

Heike Bohnstengel

We love our bags! The ordering and customer service was wonderful.
Thank you

Kay Jones

 BIDBI is a fantastic company! We ordered 200 bags at short notice and they arrived well within the time-frame and are of a really high quality, using sustainable materials. Everyone we dealt with has been friendly and efficient - we will definitely use BIDBI again!

Kernsham Wombles

Very friendly and effective customer service. Reasonably priced and high quality goods with a quick turn around from payment to delivery. Helpful staff, clear and effective process. Thanks.

Niko Amber

Great, friendly service from telephone and email ordering to help with design and the final product. I am very satisfied with my BIDBI experience.

Penny Withers

 Great customer service and great quality of products. Love my bags. Would recommend BIDBI all the time!!! Heather S, was very helpful.

Sheilla Mandeya

 Very responsive and easy to deal with. The finished product was excellent.

Stela Calvert-Smith

June 2017

 Impressively quick response times, together with a professional and courteous service.

Cambridge University Press

 I can not praise the team enough. After being let down by another supplier at the last minute I contacted BIDBI to see if they could help. They turned around my printing in such a short space of time and were so helpful and accommodating. The bags looked amazing and everyone was so impressed with them.


 We chose Bidbi because we'd already seen a bag by them in another Museum shop and wanted our own. The customer service was amazing, staff were very attentive and dealt with our demands. Everything was done very quickly and we couldn't be happier with the result.

Dorwich House Museum

 Very easy ordering process and good communication. Brilliant to get a free sample first.

Emma Lawrence

 Lovely from start to finish. Very helpful and professional. Gave me everything I needed the same day. Really lovely company. Will be using you guys again

Martin & Co

 Quick turnaround and wonderful product.


 Great communication from the team. They really tried to work with my requests and budget. My bags are lovely and I will definitely use them again.

Afrocentric 805

 Excellent service and fast delivery

Building blocks nursery

 After a lot of searching for a supplier to produce a good quality print on a canvas bag, but at a competitive cost and within a very tight schedule we came across Bidbi and haven’t been disappointed! It has been an absolute pleasure working with Helen, the whole process from start to finish has been very smooth. The bags are beautiful, they are to be a gift with purchase to promote our new Click and Collect operation and I think anyone receiving one will be more than happy! Highly recommended – Thank you!


 I love my bags!  They are just great and are already walking around the West End on cool customers! Thank you so much for a great product and all your service. I really appreciate you!

Hoos Glasgow

 Well printed and nice quality bag, good customer service too

Levitt Bernstein

 Well printed and nice quality bag, good customer service too

Levitt Bernstein

May 2017

 BIDBI were very patient with my evolving quote requests – and deliverd a quality silkscreen printed tote bag promptly.

Andrew Roberts

 BIDBI turned our order around really quickly and went above and beyond to provide an exceptional service.

Bristol Waste Company

 Excellent service, a very good quality product delivered on time.

CLL Support Association

 Fast service and good customer service


Well printed and nice quality bag, good customer service too

Levitt Bernstein

 They were helpful, fast to reply and delivered in a short time a great product.

Three Peas

All received in good time. Thanks again for the reliable service!

Sutton Community Farm

April 2017

 Great company, great bags

Steps Hotel

 Service was thorough and fast and high quality

UK Youth

 The bags already arrived at the Hotel and they look fantastic. We thank you and the whole team for the great job!

Steps Hotel Berlin

 Excellent customer service and assistance with design; a good choice of bag sizes and the final products are high quality; lovely cotton, screen printing is exactly the quality and finish I was looking for. Really pleased and will use them again.

Bright Moon Studio

 The service was efficient and friendly and the product was well made and great value for money.

Practical Action

 Kept me in touch with things at every stage. Good quality bags too. Thank you!


March 2017

Great service and fast shipping, thanks!

Scotch Bonnet Records Ltd

Lovely people producing high quality products.

The Method

 Fantastic Service, good quality product.

Javelin Retail

 Fantastic service and quality products - very happy with BIDBI and will be ordering again!

Chrysalis Arts

Great quality and a prompt service!

Knitting For All

 Fast, easy service with great results!

GLD Group

Great service, fantastic communication, very happy with the product.


February 2017

 From start to finish, starting with Lucy at a trade show, the service was impeccable. Fast and furious. They made us some fabulous bags, just what we wanted and delivered in half the time promised. Efficient. A wonderful team who I am sure are proud of themselves. It could not have been better. Thank you.


 Easiest process I have gone through with a supplier of custom goods. The staff are extremely friendly and happy to advise and delivery was supposed to be 2 weeks but I received my order in less than that! I would definitely recommend BIDBI.

Blade Rubber

The bags arrived today. Fabulous. We love them and want to thank you all for your incredible efficiency and service. It is a real pleasure doing business with you.   


The customer support and the communication between myself and the firm was top notch. Once we received our bags, I could elatedly conclude that this had been a positive experience with BIDBI. They promised me it would arrive at my school the 10th of February and it did. They told me that they would have everything done on time. All around a very positive experience, with a very nice looking bag as the outcome :)


 Good service as usual with a very quick turnaround. Thanks very much.

University of Bristol

Thank you for being so speedy on the order - look forward to working with you again!

Library of Things

January 2017

 Excellent service from the first phone call to delivery .


 Excellent support once again.

Broadford Primary School

 Great communication and fantastic quality items, will be using again!

BYKI Designs

 Personal service, efficient and prompt, great product, ethically sourced - ticked all my boxes!

Days Cottage Apple Juice

 Extremely fast and efficient service. Very helpful when I didn't really know what I was doing with the artwork and we received the bags in under a week. Would recommend and use again. All communications were prompt, friendly and helpful.

Derbyshire Wildlife Trust

 Everyone was so helpful and efficient throughout despite me being a novice at all this!! Made it really easy for me and the bag came out better than I'd hoped!! Thank you Helen and Richard!!!

Dove & Magpie

 Great service - really friendly and helpful staff and good quality, well printed bags. Would definitely recommend and use again! THANKS :)

Gabi Gershuny

 Great service, cant fault anyone at Bidbi.

ITE Moda Ltd

 Very quick and pleasant dealing with BIDBI. And the pricing and quality of their products are really good.

Marketa Hajdukova

 The tote bags are lovely! Thank you very much!

Merika Worldwide

 You were always one step ahead of even ourselves. Sending us a sample bag before we even asked for it and matching the price of another company.


 Excellent service and prompt support.

Plot 22

 Great service, lots of contact and delivered a really good quality bag in super quick time.

Pryor Marking Technology

 Bidbi provide a great service and have excellent customer service.

Schofield and Sims

Excellent support once again

Broadford Primary School

December 2016

Great communication and fantastic quality items, will be using again!

BYKI Designs

 Extremely fast and efficient service. Very helpful when I didn't really know what I was doing with the artwork and we received the bags in under a week. Would recommend and use again. All communications were prompt, friendly and helpful.

Derbyshire Wildlife Trust

 Everyone was so helpful and efficient throughout despite me being a novice at all this!! Made it really easy for me and the bag came out better than I'd hoped!! Thank you Helen and Richard!!!

Dove & Magpie

The service was great from start to finish, we are really pleased with our tote bags. Thanks!


 Bidbi provide a great service and have excellent customer service.

Schofield and Sims

 Great bags - very professional printing. Arrived quickly.

Sudbourne Primary School

 The online chat meant we could talk through the options which was particularly useful in helping us decide what we needed to consider. We then received a detailed quote quickly when enabled us to select the bags within our budget. Everyone was very helpful at every stage of the process.

Tottenham Trees

November 2016

 Really good service with quick lead time and delivery and good quality product

Orangutan Appeal

 Great product and service.

Paper Mache Tiger

 Excellent efficient service. So refreshing to work with people who answer emails immediately these days, makes all the difference when communication is great.

Sew What Darling

 Everyone is so helpful, efficient and knowledgeable! A fab service from beginning to end! Prices are very competitive too as well as your regard for environmental issues.

The Heath School

 They couldn't of been more helpful I will definitely be ordering again


 As usual prompt response to questions. Delivered product within expected timescales

Jo Finn

 Bidbi provided a reasonable quote for the item we required. Questions were answered promptly and politely. Thank you to Lucy, Sarah and the artwork team for getting them to us in time - we are very happy with the finished bags. We would definitely recommend Bidbi.

Nature Watch Foundation

 Excellent and prompt service (plus nice thank you card from Helen!)

Peirene Press

 We always receive excellent service from BIDBI. The communication is superb and deadlines are alway hit. They always go the extra mile & wouldn't hesitate to recommend them.


October 2016

 Really helpful from start to finish and the bags look great. Will definitely use again.

Audio Partnership plc

 A very speedy service, great job!

Briketts Butchers

Brilliant service, I felt I was being treated as an individual and that my order mattered. I was sent samples which really helped in deciding what to order. The order turnaround was exactly as promised and the quality of the finished product is better than expected. I would definitely recommend the company and would use them again.

Cookie Scottorn Ceramics

Good, friendly customer service throughout the whole process: always answered questions quickly and professionally. Very satisfied with the quality of the tote bags we ordered as well!

Design by Structure

Great service and prompt delivery. I received an email when the order had been sent and the boxes arrived as expected.

Dyslexia Scotland

Superb product, everyone loved it in our team! Very good service from BIDBI prompt delivery.

Eco Magazine

Fantastically fast production and delivery when I needed a design printed as soon as possible - even faster than expected!

Ink Bandit

Would definitely recommend BIDBI - wonderful and responsive staff, quick delivery and a great product at the end of it all.

Kneehigh Theatre

 We asked BIDBI to print some Fairtrade, natural cotton tote bags for our magazine launch event. The turn around time was very tight but they went out of their way to get the bags to us on time. The customer service was excellent and I would not hesitate to recommend them to anyone.

Positive News

 Great service, artwork proofing and final production. BIDBI is our No.1 for all things tote for our clients.

Red Squirrel

All round a pleasure, from start to finish, reliable, super friendly, great product / bag too! Will recommend for sure!

The Little Record Shop

 Quick and efficient service, we placed two orders and both were received in good time for our events.

University of Bristol

August 2016

BIDBI is the most professional & customer orientated supplier - massive thanks! 

Fins & Trotters Ltd

Absolutely wonderful service and an amazing product. Everyone was friendly and helpful - the service was outstanding. 

Exquisite Handmade Cakes

Great company to deal with always great attention to detail and fast turnround of our orders. Quality product at a competitive price.

Ecover UK

Many thanks for the bags - they were absolutely perfect! I will definitely use your company again. 

Elham Jubilee Committee

 A very good service was provided and we would be happy to use BIDBI again.

Link Community Development

Excellent customer service and quality bags. We were really pleased with ours!

Target English

BIDBI have provided an outstanding service. The bags were delivered on time and with no fuss.

Patchwork Cutters

I was really impressed at the swiftness of service, especially as we were ordering around Christmas 

Jacada Travel

April 2016

Great service and dealt well with a very tight turnaround. Lovely product, I am very pleased with the printing and the bags. Thanks!


February 2016

 Very quick delivery, great communication with the company, and really good quality bags - would definitely recommend and use again.


 Great Product, Great service!

Banana Link

 We are delighted with the cotton tote bags and will be ordering more. We would definitely recommend the company. Their service was helpful, quick and professional.

Brazelton Centre

 Very pleased with the quality of bags ordered, the speed with which they were delivered, and the helpfulness of their staff.

Cycling Scotland

 We are really satisfied with our bags made for one of our events! Excellent service.

New Zealand Winegrowers

 I am so happy to report that from the moment I placed an on-line enquiry with BIDBI I was called straight away by a lovely lady called Lucy, we chatted thorough my requirements and within a matter of days I had a prototype of my bag delivered to my door. I knew straight away that this was a company I wanted to continue to do business with.


January 2016

 I thought the service was amazing, communication was great. My product was exactly how I wanted it to be. I will be using the services again.

ABA Tutorship

 The bags were absolutely perfect. 10 times better than expected. Lovely helpful staff too, especially Lucy! Will be using again very soon!

Amy McFadyen

 Thank you to the BIDBI team for their swift service and fantastic product and for helping out team Billetto!


 Brilliant service as always.

Cactus Kitchens

 We would highly recommend BIDBI for the quality and good value of their Fairly traded bags, for their friendly and prompt service and their role in reducing the amount of plastic in the world. For those who live in Sheffield, it's good to support a young, enthusiastic company and you save by avoiding delivery charges. Quick turnaround and thorough process of checking that all is well. BIDBI every time!!

Carfield Community Choir

 Lovely bags and customer service. Very impressed with the quality, and the students love them!

Central Saint Martins College

Service very prompt. Quality good.

College Fields Nursing Home

 Great service, lovely product, will definitely order again

Designers Guild

 Efficient and friendly service. Bags came promptly and are of a very good quality. We would definitely use this supplier again.

George Bayntun

Great customer service and great products

Johnson Gillies

 Rapide, efficace, disponible.

La Cabane Tricothé

Great communication, beautifully printed product. I look forward to working with you again!

Layla Kamlani

 Very clear and prompt communication, great service and good looking bags!

Leeds Bread Coop

 This was our second order with Bidbi. They were quick & efficient both times; we had the bags in our hands within a couple of weeks. The quality of the bags is fantastic.

Peasant Cheese Shop

 We were kept in the loop throughout the whole process of ordering and when the bags arrived they were fantastic quality.

University of Sheffield

 Easy to use and order and more than happy to comply with our requests. Lovely staff - the customer service was excellent and little personal touches were made to make sure we were happy with our product. Would absolutely use them again and highly recommend them! Their ethical standards are excellent and we love what the company stands for.

Young Enterprise Scotland

November 2015

 We were given an excellent service from start to finish. We were kept informed every step of the way and they kept to their promises and delivered a superb product that we are extremely happy with. We could not fault the sales team with their attention to detail and great customer service. A pleasure to deal with; we have already recommended them to others and will use again. Thank you.

A Child of Mine

 Brilliant customer service, happy to answer all of my questions quickly and efficiently. I would use BIDBI again.

Addison Design

 Great communication. Confidence in the company. High-quality product at a fair price. Also, appreciated the delivery service as this can make or break the overall experience of the transaction.

Aonghus Rathbone

 Excellent, flexible and friendly service. Couldn't have been better. Thank you.

B Side Friends

Great communictaion throughout, good recommendations, patiently dealt with lots of little changes from me! and delivered a great product. Thanks

Belarus Free Theatre

 Very friendly communication, flexible service, fast delivery, quality product, and very friendly thank you card which made my day!

Beloved Dates

 It was so useful to be able to speak to the BIBDI team about what we needed for our conference and they kept up great communication throughout the process. We were working to a tight deadline and they were very calm and accommodating, keen to make sure the bags were as we needed. It was really useful to receive samples and the final product went down very well with our delegates. A huge thank you from us!


 We have used BIDBI on more than one occasion to order our company branded cotton bags and have received impeccable service every time. They provided fantastic assistance throughout the ordering process and we have always been happy with our products. We would highly recommend them.

BMG Chrysalis

 Loved working with them. Great quality bags, delivered on time, good value & looked great (we got lots of compliments on them). Thanks very much!

Buy a Gift

 We ordered some tote bags on behalf of one of our clients and from start to finish, the entire process was very smooth. The final product even arrived a week ahead of schedule! We wouldn't hesitate to use Bidbi again for suitable clients.

BW Interiors

 All communication was prompt and helpful. The bags came in very good time considering we had a deadline. The quality was very good and the custom print was perfect. I would recommend the company and buy from them again.

C Music TV

Lovely people, good service, good product.

Chalice Well Shop

 Good quality bags, and lots of sales support. Well done!


Excellent communication and service 

Derby Mercury Rc

 Fantastic service, beautiful quality bags and look fantastic with my designs on. Highly recommend!!


 Everyone that I dealt with was very helpful. Great service :-)

Dyslexia Scotland

 Excellent service, kept informed all through process. Thank you

Elizabeth Screen

 Friendly, helpful and professional from the start of my enquiry, through to my order and delivery. My customers love the bags which have enhanced my business and BIDBI ethos fits with my organic vegetable delivery service.

Fresh Southeast

 I would definitely recommend this company to anyone looking at packaging who want a great product to show their branding. The service I received was excellent, from the first call to the last. Efficient, great product, quick delivery. Thank you so much my customers love the branded rucksacks, 5 stars throughout.

Fuggle Bunnies

 Really happy with the service I received. My order was delivered quickly and was of good quality.

Geo Gen

Fantastic service! Will use again and again!

Green and Fortune

 Brilliant bags which we well received by our guests


 Excellent bags for our events. BIDBI got the logo and corporate colours exactly right. Great price too

Healthwatch Sheffield

 Great communication and all ran smoothly from quote to product being delivered. Would highly recommend.

Helen Wilson

 Great guidance throughout, a great product and good pricing.

Hero of Switzerland

We are thrilled with our bags, good price for an excellent quality, ethically produced product. Bidbi turned them around in half the usual time to get them to us in time for our shop launch too. Highly recommend.

Hiro & Wolf

 Best bag supplier I've used (and thats a fair few in the last twenty years!) very efficient, accurate, excellent turnaround and super friendly service, we will continue to use BIDBI until the end of time! Big thanks again team BIDBI.

Honour Branding London

 The whole team at Bidbi was great - quick, helpful, and delivered everything on time, as well as giving us a great deal. The product was really good quality - we will use again. Thanks.

Independents United

 Friendly and efficient service. Kept us up to date with the progress of the artwork and order. Delivered ahead of time. Would order from them again.


 After I made initial contact and with a couple of emails and a phone call from start to finish I had my product within 7 days. Good quality material and very friendly staff

Jo Finn

 Great communication and free samples of bags that I was interested in. Defiantly buy again in the near future.

Josie Russell

 Impeccable service. 3 times I have used them now and am always impressed. The thank you card after was a nice touch too.

Marsham Court Hotel

We love the communication, quality of service, fantastic bags and flexibility, eco friendly company, and accessible contact ie phone friendly, fast service, prompt delivery. Wonderful .. will definitely be using Bidbi every time we want new bags !


 Everything was perfect, we only communicated by email from Cyprus to the UK and the two samples plus the final order always arrived on time and exactly as agreed. Was a pleasure to do business with BIDBI.

Nausica Gabrielides

 First class!

Philip Raskin

 All members of the team were fantastic in their service and speed. They were polite and patient, despite our very last minute request. The bags are the best of their kind that I've had. Would recommend them several times over!

Positive Luxury

I have been very please to work with Bidbi, There is a good communication with all of the department (Sales, Designer, account Manager). All the information needed are clear and every one is very helpfull. The quality of the bags are great and the printing look amazing. We will be super happy to work again with Bidbi team

Reward Gateway

 I have used BIDBI for many years after discovering them at the Spring Fair at the NEC. I have never felt tempted to use any other company for my bags as the service and quality of the bags and printing is so good.

Royal College of Physicians

We received great service from BIDBI when we ordered custom printed bags from them. The design process was simple and efficient. The bags were perfect when they arrived.


BIDBI offered us great and helpful service - promptly answered all our questions and delivered (internationally) in time for our event! We were very satisfied with the service and quality of the product!

Sofia Murad

 Really quick service - very attentive and friendly, kept me informed all the way through my order and delivery - would definitely recommend and use again for future orders.

Stars Foundation

 fast, efficient, friendly


 Great bags, were able to meet our short deadline


 Excellent service from everyone concerned with my order and very fast delivery. I will definitely use the company again.

Teddies n Sweets

 Really friendly service - excellent quality bags. Would use again and recommend to peers.

The Association of Commonwealth Universities

 All contacts very helpful and bags delivered promptly and exactly what we wanted.

The Brilliant Club

I have been very impressed with the service provided by BIDBI. The staff are attentive, efficient and seem genuinely interested in you as a customer! The whole process is faultless, from initial contact, though the design stage to the delivery! The children were also delighted with their bags. Very impressive!! Thanks

The Heath School

 Fast turn-around, great quality and personal service! A+

The Insurance Institute

 We have used this company for a couple of years now and they have always been professional and courteous. I would recommend them to anyone.

The National Trust

 The bags were great quality and were very efficient in delivering them. We are very impressed!

Umega Lettings

 We had a very short timeline, and an unmovable deadline and Bidbi were brilliant and managed to make it work. The staff were incredibly helpful and polite, and we are delighted with the end product. First class customer service. First class product. Recommend Bidbi without hesitation and we will definitely be using this company again.

Underbelly Edinburgh

 We are extremely happy with BIDBI's products and services. The staffs are enthusiastic, and efficient. We had a very tight deadline - BIDBI were able to confirm the artwork, producing and deliver 200 bags within 5 working days with a great price offer. The prints and bags were excellent qualities. Would highly recommend BIDBI and would certain use them BIDBI in the future.

University College London

 BIDBI provide a very friendly, professional service supplying top quality merchandise. We were very happy with our tote bags!

University Museum of Zoology

BIDBI were professional, kind, helpful and great to work with. Would recommend at any time.

Warwick Arts Centre

 We ordered black canvas bags with a silver screen printed logo to each side and were really impressed with the quality of the finished product. The staff were highly efficient and helpful in organising the printing of the bags in a very short space of time which enabled us to meet our deadline which was really appreciated.

We Are Passport

 Great customer support and great products, we are really happy, as are our customers who have purchased them.

Welbeck Farm Shop

 Really easy to order, friendly service and so nice to get a handwritten thank you card. Very happy the bags were eco friendly, it's very important to our company.

Wild Nutrition

July 2015

Thanks for delivering the bags on time, and looking so great! They are a real hit with the team. 


BIDBI provided us with fairly-traded eco-friendly bags that are proving very popular with the folks at our church. 

Baljaffray Parish Church

Thanks, the reprint of our bags was swift and trouble free, its been a pleasure doing business with you.  

Beechenhill Farm

I'm really glad with the great service of BIDBI! The communication was really nice, quick and clear too! I certainly would recommend BIDBI to other businesses. 


Many thanks! We recieved the shipment and the bags look great! 

Bonds Bakery

We have ordered BIDBI bags before and this was a repeat order. We are very satisfied with the quality of order and the friendliness and helpfulness of the contacts at BIDBI. 

Desborough Heritage Centre

The bags were of good quality and they were happy to send out samples without any obligation. The staff were great to work with and kept in touch on a regular basis. I would be happy to work with them again.

Dudley Council

We were highly satisfied with the service and the product. Contact was very efficient and affable. We will definitely come back for more. 

Exemplar Health Care

The service from BIDBI was exceptionally professional and efficient. All communication was clear and relevant. The final product was produced to my exact specifications. I was also very impressed with the after care service, a personal thank you card, a very nice touch. I will certainly use BIDBI again and highly recommend them to friends and colleagues alike. 


I was very happy with the service throughout the entire transaction. I have experienced excellent communication and the product met my expectations. Just what I was looking for. The fact that this is sustainable and ethical was what really attracted me. Great job, pleasure to do business with you. Thank you. 

Flamenco Boutique

Took delivery of my order yesterday- all arrived safely. Just to say that I am really pleased with all the designs- please pass on my thanks to all concerned for a job well done! 

Floral Works

I am very happy with BIDBI's service. I liked the tone of conversation- I was treated as a real person, not just another customer. And I liked my personal thank you card- thanks to you for offereing such a great service. 

Glasgow School of Art

A quality product provided promtly and professionally by people with good inter-personal skills. 

Headington Fairtrade Co-operative Ltd

We have received the bags. They look great, thank you very much. 

Ico Design

This is our third order with BIDBI and they have always provided exactly what we needed with efficient service and great value for money. Thanks! 

Into University

Very fast and efficient, friendly and helpful customer service. Delivered in extra quick time to meet our deadline. Would definitely recommend! 

Kestin Hare

It was really lovely to work with you, I am happy with the organic and fairtrade bags and thank you for the wonderful service@ 


These are the third range of bags we have ordered from BIDBI, the quality of the work and delivery was excellent, they worked hard to ensure they gave us what we wanted. I'm sure we will order again. 

London Borough of Hillingdon

Thank you - the bags arrived today and they look fantastic! 

London Centre for Book Arts

Overall Lucy was excellent as my point of contact and the process felt quite simple and we now wait to see if our customers take to the product well. 


Thanks for all your help on this- your whole team have provided excellent customer service. We will definitely be in touch again if we need more bags or printed materials! 

Mount Anvil

From start to finish it was really easy to work with BIDBI. The quality of the finished product is great and we will definitely be using them for more jobs in the future. 

Salford Community Leisure Ltd

Thanks so much, they're beautiful! We love them. 

Sheffield Doc Fest

St Paul's Cathedral have been working with BIDBI for a number of years now and their service and expertise is second to none. 

St Paul's Cathedral Enterprises Ltd

I just wanted to thank you and the BIDBI team for the cotton bags that we ordered recently. They were all recieved ok and we are really happy with them. The graphic looks great, and it's good to have fairtrade credentials on the label inside too. The whole process was very simple, so thanks for that too! 

Suffolk Wildlife Trust

Working with BIDBI was very seamless process and I was pleasantly surprised at how hassle-free it was. In spite of the time difference (being from Singapore) their response times were prompt, informative and professional. The systematic way in which I was introduced to the account servicing team, to the design team and finally to the payment team was not at all confusing. 

Take Two

BIDBI provide a really good service, deliver on time and are great people to deal with. 

The Foundling Museum

The bags were great- many thanks for doing them in such a timely manner. I will be in touch again should we need to make another order. 

The London Cabaret Club

The entire service provided by BIDBI was fantastic and we will definitely be using them again in the future. We would be happy to recommend to others. 

Tilly & The Buttons

I was very impressed with BIDBI Ltd, the service was very good with the right personnel contacting me at the right time. The bags did not take long to arrive, we have checked them all and the quality is excellent. I would definitely use BIDBI again. 

Wyton Area Voluntary Band

August 2013

The customer service at Bidbi was absolutely excellent - we use hundreds of suppliers every day and Bidbi was one of the best I have ever encountered.

Haal Media Ltd

The quality of service was outstanding and the staff were very helpful in guiding us in the process as this was our first time printing this kind of product.


It was a pleasure working with BIDBI, they were responsive, polite and helpful. Very happy with the service and the product.

Podule Ltd

The service is great, the people are lovely, the bags look great! Also, I received a lovely Thank You card from Lucy - unexpected and lovely touch.

Razor Research

May 2013

Thank you so much for not only a fantastic product but for your first class service. You completely understood my brief, as for the bags - I love them.

Hannah Couzens Photography

The service has always been fantastic at BIDBI. BIDBI saved the day, delivered to Paris and provided a super quick turnaround. Thanks again!

Location Scotland

We were well advised and promptly serviced. Since we are a charity, the quality/price ratio was paramount and BIDBI did not disappoint.

Meningitis UK

The staff at BIDBI could not have been more helpful. The canvas tote bags are strong, well made, well finished and the print quality is excellent. I would definitely use them again and wholeheartedly recommend them to others.

West Kirby Farmers' Market

January 2013

BIDBI provide a great service - ethical on a budget!


We needed a very fast turnaround, and BIDBI pulled out all the stops to help us. The quality was great and it was a pleasure to work with them.

GEMS Hampshire School

We received many compliments from our members! Definitely would recommend BIDBI to any company who wants to be sustainable!


Very happy with the service. 

London Cupcake Tour

Product is great. Service is great. Looking forward to next time. 

Londonedge Ltd

The service I have received has been excellent - I would definitely recommend your company and hope to do business with you again.

NCMA Cymru

BIDBI provided an extremely efficient, high quality and creative service in a short space of time and for a great price. Excellent. Thank you.


Very impressed with the delivery and quality of the bags. 

Sheffield City Council

June 2005

 Really responsive to queries & provided an effective "hand hold" during our fist purchase

Mark Wills

January 1970

 Amazing bags! Such great quality and the printing is second to none.

Nicky Luntley