Quality Feedback Questionnaire

At BIDBI we aim to provide our clients with an excellent level of service. We may not always get it right and so it is very important for us to find out whether you enjoyed working with us and what you thought of the product and service. We would be grateful if you could just answer 10 quick questions and it would be most helpful if you could provide us with a testimonial.

Feedback Questionnaire

Company Name

Contact Name

1) Were you happy with BIDBI's overall service?

Very Happy

Satisfied

Not Happy

2) Were you happy with the time it took It BIDBI to make your bags?

Yes, it was on time

Satisfied

No it was not on time

3) Were your design requirements satisfactorily interpreted?

Yes, they were understood

Satisfied

No, they weren't understood

4) Was the scope of the project clearly explained to you at the outset?

Yes, it was well explained

Satisfied

No, it was not explained clearly

5) Were you kept regularly informed of the progress of your order?

Yes, updates were given regularly

Satisfied

No, we were kept in the dark

6) Were you happy with the response to phone calls and emails between you and BIDBI

Very Happy

Satisfied

Not Happy

7) What did BIDBI do really well for you?

Quality of Print

Delivery Service

Price

Other

Nothing

8) What did we not do so well for you?

Quality of Print

Delivery Service

Price

Other

Nothing

10) What else could we provide for your company that we’re not currently doing?

If you would like to leave a testimonial please write one below